Expert Resume Review: The Good & the Bad
Expert Resume, also known as A Preferred Career & Resume Service, is a long-running resume writing service based in Greenville, South Carolina. The service is led by Bob Prock, who promotes more than 30 years of professional resume writing experience, ATS-friendly resumes, cover letters, LinkedIn profile optimization, recruiter letters, follow-up letters, thank-you letters, and other job-search documents. Many job seekers search for expert resumes, and box resume reviews when comparing resume writing services.
Our Rating
Expert Resume was assessed by our certified resume writers in four main fields: customer reviews, cost-to-value ratio, sample quality and writer credentials.
It possesses strong longevity, direct writer access, ATS friendly resume positioning and visible founder credentials. There were some problems with this Expert Resume review, however. It is not particularly well known from its reviews, does not advertise available job applications services like Boxresume, and pricing is not listed.
Overall Score: 76 / 100
| Category | Score | Notes |
|---|---|---|
| Customer Reviews | 16 / 25 | The site has testimonials, but broad independent review visibility is limited compared with major resume brands. |
| Cost to Value | 17 / 25 | Pricing is customized after consultation, so buyers cannot easily compare package costs upfront. |
| Sample Quality | 20 / 25 | Resume samples, ATS-friendly claims, and achievement-focused writing are positives. |
| Writer Credentials | 23 / 25 | Bob Prock is presented as a 30+ year resume writer, PARWCC contest winner, and CEIP credential holder. |
What is Expert Resume ?
A Preferred Career & Resume Service is a resume writing service located in Greenville, South Carolina and is featured on their website Expert Resume. Bob Prock is mentioned in the site as a professional resume writer, and it states that the business works with local and national clients.
According to Expert Resume, they provide resume writing, cover letter creation, LinkedIn optimization and more career documents to help you showcase your qualifications.
The company sells itself as a long time boutique resume service instead of a big resume factory. According to its About page, for eight years running, readers of The Greenville News have voted A Preferred Career & Resume Service as “Best of the Upstate” and has helped over 34,000 people over 30+ years.
These are claims made by companies, so it is best for Job Seekers to check existing trust indicators before making a purchase.
Bob Prock is said to be a national resume writing contest winner, acknowledged by the Professional Association of Resume Writers & Career Coaches. It is also noted on the About page that he appears on NBC affiliate WYFF-TV as a featured resume expert, has hosted the program “Career Talk” on WORD-AM, is published as an author of career articles, has given talks at workshops, and is a Certified Employment Interview Professional.
This background could be of interest to applicants who are looking for someone with proven expertise in this field to assist them in their job search. But when considering expert resume services versus box resume reviews, transparency, independent reviews, LinkedIn support, job application support, and value should also be taken into account.
What services does it offer?
This Resume Writer Service Reviews , outlines that Expert Resume is one of those resume services that provide a number of resume and job search document services like professional resume building, cover letters, LinkedIn optimization, text-only resumes, follow-up letters, thank-you letters, recruiter letters, references and salary history documents.
- Professional Resume Writing – Expert Resume provides professionally written resumes in Word, PDF and text format. The Resume Writer Service Reviews claims to be resumes that are customized, ATS-friendly, keyword-rich, and designed to emphasize achievements of the applicant tracking system and hiring manager.If you’re looking for expert resumes, this is the basic service to check out. Your resume should be well-formatted, contain job-specific keywords, show measurable results, show career growth, demonstrate leadership and value, list technical skills, and have a clear objective statement.
- Cover Letter Writing -A well-crafted cover letter may enable you to link your background with the company’s requirements, provide information on why you are interested in the position, and complement a comprehensive job application. This Resume Writer Service Reviews indicate that Expert Resume provides cover letters specifically geared towards a job application and resumes that are ready to impress potential employers.
- LinkedIn Profile Optimization – The pricing page states that LinkedIn profile optimization is one of the services offered and that many employers look at LinkedIn following the review of a resume.Optimization of LinkedIn is essential as recruiters frequently search on LinkedIn for candidates. The ideal LinkedIn profile contains a profile headline, summary filled with keywords, optimized experience section, and a professional career story.
- Text-Only Resume For online applications that require the resume to be formatted in a way that is compatible with the job, Expert Resume provides the resume in text format, which is what you can copy and paste into the application.This can be helpful for individuals looking for jobs who are applying via older web forms or systems that do not retain the formatting of conventional resumes.
- Follow-Up Letter – The service provides follow up letters that candidates can send after applying to stay top-of-mind.Follow-up letters can assist applicants to jobs to maintain contact with the company and demonstrate continued interest following application.
- Thank-You Letter – Thank-you letters are provided by Expert Resume for after an interview.Thank-you letters are a great way for candidates to recap fit and make a professional impression after the interview.
- Recruiter Letter – The firm additionally has recruiter letters to use when calling staffing agencies or recruiters straight.Job seekers who are looking to introduce themselves to recruiters and convey their interest in a specific job, background and value can find recruiter letters helpful.
- References and Salary History Documents – Expert Resume provides references and salary history summaries as other career documents to help prepare for an interview.These documents can come in handy when employers ask for supporting documents in the application process.
How Much Does Expert Resume Cost?
On this Resume Writer Service Reviews , the cost of Expert Resume is outlined as that without a fixed-price package tables. The company, however, has an individualized estimate method.
According to the pricing page, clients send them a copy of their existing resume or notes, and arrange a phone interview to discuss their career objectives and job targets. Once the background and project scope has been reviewed Expert Resume sends an in-depth price quote.
The cost varies depending on the volume of writing and length of the resume.
Useful if the client wishes to know the writer’s background before providing pricing for a project. It also presents difficulties for comparisons, though. A service that charges $139, $299, $499 or more for a resume is something many people want to know, before contacting a service, if it will cost them that much.
| Service / Package | Price | What’s Included |
|---|---|---|
| Professional Resume | Custom quote | Word and PDF resume, ATS-friendly formatting, keyword optimization, and achievement-focused writing. |
| Cover Letter | Custom quote | Targeted cover letter for job applications. |
| LinkedIn Profile Optimization | Custom quote | LinkedIn content aligned with resume and career goals. |
| Text-Only Resume | Custom quote | Online-application-friendly resume format. |
| Follow-Up Letter | Custom quote | Letter for post-application follow-up. |
| Thank-You Letter | Custom quote | Interview follow-up letter. |
| Recruiter Letter | Custom quote | Letter for recruiter and staffing agency outreach. |
| References / Salary History | Custom quote | Supplemental job-search documents. |
What Customers Are Saying
This Resume Writer Service Reviews indicates that Bob Prock’s resume writing service has been featured on the Expert Resume website with a list of such clients as those who have testified about how they have received interviews, jobs, and positive feedback from recruiters since using his service.
One of the testimonials reads that a client returned a year and a half later after his first resume and then was hired as a corporate vice president with an updated resume 12 years later.
| Platform | Rating / Status | Notes |
|---|---|---|
| Expert Resume Website | Positive testimonials | Company-published testimonials from past clients. |
| BBB / Trustpilot | Limited visibility | No strong dedicated large-platform profile surfaced for ExpertResume.com during review. |
| LinkedIn / Professional Presence | Bob Prock profile visible | LinkedIn search result describes Bob Prock as having 30+ years of experience and 34,000+ clients. |
| Local Reputation | Company-reported awards | The site says A Preferred Career & Resume Service was voted “Best of the Upstate” for eight consecutive years. |
What Expert Resume does lack, however, is the same wide-spread independent review footprint as other review services that have hundreds or thousands of ratings for them on Trustpilot, Reviews.io, BBB, Sitejabber, Google or Yelp.
It is also mentioned in this Resume Writer Service Reviews that it is important to see some more up-to-date reviews from third party before buying . a long-running boutique service might be worth the investment, today’s job seekers are looking for reviews from those who have used their services and a clear understanding of price and set deliverables before they invest money.
The Good
There are some definite advantages to using Expert Resume.
The service is first, long-lasting. It claims to have been in business since 1988 and continually emphasizes over 30 years of resume writing experience. That can be attractive to job seekers who do not like using a larger resume platform that can lack an experienced person to write the resume.
Second, the writer’s credentials are good. Bob Prock is shown as a national resume writing contest winner, member of the PARWCC, Certified Employment Interview Professional, media featured resume expert, career article author and career workshop speaker.
Thirdly, Expert Resume is a private process. The pricing page advertises that clients are able to send their resume or notes, arrange a phone interview, talk with your career goals and job targets, and get a personalized quote. This is more personal than services based on a questionnaire.
Fourthly, the service is not just a resume. Cover letters, optimization of LinkedIn, thank-you letters, follow-up letters, recruiter letters, reference list and salary history documents are documents job-seekers may request.
Fifth, Expert Resume has an ATS focus. According to the pricing page, resumes are optimized for applicant tracking systems (ATS), hiring managers, and keywords for job seekers looking to stand out from the crowd.
Sixth, Expert Resume might be ideal for individuals who prefer a traditional, boutique resume writing service as opposed to a large online service.
The Bad
Low information on pricing is the most obvious failing.
Fixed package prices are not clearly displayed by Expert Resume. A quoted based model is okay, but can also cause friction for buyers who want to compare services quickly. Many competitors are very transparent about their resume, cover letter, LinkedIn, executive, and bundled packages prices.
Another factor of concern is independent review visibility. Expert Resume publishes testimonials, although the service doesn’t have the same wide-reaching review presence as bigger resume brands. This does not necessarily indicate any low quality service, rather it provides less third party data for which the buyer can compare.
The site also has a more traditional feel than a lot of the online resume service platforms. The personal, old-school touch might be something that some job seekers would value, while others might want a cleaner checkout process, package comparison table, client portal, live chat, or better refund and revision policies.
One drawback is that Expert Resume doesn’t seem to provide job application services that are done for you. It offers a range of resume and career documents, but doesn’t explicitly indicate it does career-specific documents for clients.
Lastly, Expert Resume provides LinkedIn optimization, however it does not have the specifics of the LinkedIn packages offered, examples and an apparent pricing breakdown as some current rivals do.
Is it Worth it?
If you’re looking for a resume writing service with a long history, are able to talk to an experienced writer, have a phone session, want your resume placed in the ideal spot, and want many career-document options, you may want to consider Expert Resume.
It might particularly be attractive to those looking to receive employment in Greenville, South Carolina, or a long time individual resume writer over a large national resume company.
If you desire forward-looking pricing, a substantial independent review presence, fresh package transparency, integrated LinkedIn support, or done-for-you job application support, however, then Expert Resume might not be the most suitable choice.
If you are a job seeker looking for a one-stop solution for optimizing your resume for ATS, optimizing your LinkedIn profile, writing cover letters, and applying for jobs, the best value for money goes to Boxresume.
Expert Resume Alternatives
Here are the top-rated resume writing services and resume support options we recommend.
| Service | Starting Price | Reviews | Score |
|---|---|---|---|
| Boxresume – Our Pick | $139 | 10,000+ | 100 / 100 |
| Find My Profession | $395+ | 600+ | 100 / 100 |
| ResumeSpice | $479+ | 1,900+ | 87 / 100 |
| Let’s Eat, Grandma | $439+ | 400+ | 99 / 100 |
| TopStack Resume | $189+ | 3,500+ | 88 / 100 |
| Resumeble | $157+ | 544 Trustpilot reviews | 86 / 100 |
| Expert Resume | Custom quote | Website testimonials / limited independent review visibility | 76 / 100 |
Why Boxresume Is a Better Alternative
Job seekers who require cover letters, job application assistance, LinkedIn optimization, ATS-friendly resume writing, and a clear-cut pricing policy should opt for Boxresume, as it has a robust set of features of its own, and Expert Resume, too, is no exception.
Boxresume is a resume writing tool that will help you craft a resume that passes ATS and impresses human recruiters. Role specific keywords, measurable accomplishments, career progression, leadership, technical capabilities and a clean, easy-to-understand structure are our emphasis.
Boxresume will help you obtain:
- ATS-Friendly Resume Writing – Boxresume generates ATS-friendly, structured resumes that are optimized for keywords that recruiters look for.
- Cover Letter Writing – Boxresume creates personalized cover letters that relate your experience to a position and company.
- LinkedIn Optimization – Boxresume’s LinkedIn improvement tool enhances your LinkedIn headline, summary, keyword strategy, and professional profile for recruiter search.
- Job Application Services – In premium packages, Boxresume can help you apply to targeted jobs, bringing you greater reach and time savings.
- Better Value and Clarity – Custom quotes are provided by Expert Resume, and Boxresume begins at $139. That’s why Boxresume is easier to compare and more convenient for everyone who is looking for professional resume assistance without having to wait for a quote.